Guide · Updated 2026
How to Get an ESA Letter
Only one thing makes an ESA letter real: a licensed mental health professional met with you and put their name on it. Everything below comes back to that.
Start here
Who Qualifies for an ESA Letter
You don't need a diagnosis to get started. You do need a real condition someone can look at.
- You have a mental or emotional condition, diagnosed or not, that limits a major part of daily life
- Having your pet around eases those symptoms
- You are 18 or older, or a parent is filling this out with you
- You live in a state where we can match you with a licensed pro
The process
The 3 Steps
From filling out the form to a signed letter in your inbox.
- 01
Fill out the screening form
5 minutes
A few questions about how you feel, where you live, and your pet. It tells you if a visit is worth paying for before you pay for one.
- 02
Talk to a licensed pro
20 minutes, by video or phone
A real visit with someone licensed in your state. They ask about your history, your symptoms, and how your pet helps you.
- 03
Get the answer
PDF within 10 minutes of approval
If they approve you, your signed letter reaches your inbox as a PDF within 10 minutes — in every state. If they don't, you are never charged. The call is theirs to make, not ours to sell.
Checklist
What a Real ESA Letter Includes
Check any letter you're given against this list before you hand it to your landlord. If something is missing, ask for a fix.
- 01The license type, number, and state of the person who signed it
- 02The date it was written
- 03A line saying that person met with you
- 04A line saying your condition limits a major life activity
- 05A line saying your animal is part of your treatment
- 06Each pet named, with its species and, for a PSD, its trained tasks
- 07A signature and a direct phone number or email
ESA Letter Scams to Avoid
Walk away if you see any of these.
- Instant letters with no visit. A letter with nobody behind it is worth nothing to a landlord
- "Lifetime registration" or a spot in a national database
- ID cards, vests, badges, or certificates sold as legal proof
- Anyone who promises your landlord or airline has to say yes
- Anyone not licensed in your state
- Claims that an ESA letter gets your pet in the cabin on a flight
After you get it
How to Give the Letter to Your Landlord
The letter backs up a request. How you make the request matters almost as much as the letter.
Ask in writing
Send a short email asking for a reasonable accommodation and attach the letter. Keep a dated copy. If they say no, that paper trail matters.
Send the letter and nothing else
Your landlord can ask for proof that you need the animal. They usually can't demand your full medical records or your exact diagnosis.
Expect a phone call
The license number and phone number are on the letter for this exact reason. A landlord calling to check is a good sign, not a problem.
Know the fee rule
Landlords usually can't charge a pet fee or pet deposit for a support animal. You still pay for any real damage your pet causes.
This is general info, not legal advice. Housing rules are enforced by HUD and by state agencies, and every case is different. If you're turned down and you think that was wrong, talk to a fair housing lawyer or your local fair housing office.
Questions
ESA Letter FAQs
What is the difference between an ESA letter and a PSD letter?
An emotional support animal helps just by being there. It needs no training, and the letter backs up a housing request. A psychiatric service dog is trained to do specific tasks that help with a disability. That training is what gives it the right to go in public places under the ADA. A PSD letter writes down your disability and your dog's tasks. It does not create those rights, and you do not need a letter to use them.
Does my landlord have to accept my ESA letter?
Under the Fair Housing Act, most landlords have to consider a request backed by real documentation. They can call to check the letter with the person who signed it. They can say no in a few narrow cases, like if your specific animal is dangerous or would cause serious damage. A good letter makes a strong request. It is not an automatic yes.
Can I fly with my emotional support animal?
Not as a service animal. A Department of Transportation rule that started in January 2021 lets airlines treat emotional support animals as pets, and almost all of them do. Your pet would fly under the airline's pet rules. Trained service dogs, including psychiatric service dogs, are still allowed. For those, airlines ask for the DOT Service Animal Air Transportation Form, which you fill out and sign yourself.
Is there an official ESA registry?
No. There is no federal or state registry, certificate, or license for emotional support animals or service animals. The Department of Justice says plainly that registration papers give you no rights. Websites selling database listings, ID cards, or certificates are selling novelty items. What counts is a letter from someone who actually met with you.
How long does an ESA letter last?
Federal law does not set an expiration date. But most landlords want a letter written in the last 12 months, and many will turn down anything older. We rewrite yours once for free inside 12 months for a new housing request. After that, you would book a new visit.
What happens if I don't get approved?
You are not charged at all. We only take payment after a provider has approved you, so there is nothing to refund. The person you meet with makes their own call, which is exactly why a landlord takes the letter seriously.
Do you cover every state?
Yes. We match you with a professional licensed where you live, in all 50 states. Once they approve you, your signed PDF arrives within 10 minutes.
Can one letter cover more than one pet?
Yes. The tier you pick sets how many pets the letter names. Landlords look at each animal separately, so each one is named and described instead of lumped together.
Screening is free. If nobody can help you, you won't pay to find that out.
Ask us firstESA Letter Rules by State
Licensed providers in every state. Pick yours.
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming