Legitimate PSD Letters for Massachusetts Residents

Complete the free screening, meet a mental health professional licensed in Massachusetts for a visit by video or phone, and if they approve you your signed PDF arrives within 10 minutes. The letter documents your disability and the tasks your dog performs. It does not train your dog and it does not certify it, because no certification for service dogs exists.

No, and nothing does. There is no certification, registration or licensing for service dogs in Massachusetts or anywhere else in the US, and the Department of Justice states that registration documents convey no rights. What makes a dog a psychiatric service dog is individual training to perform tasks that mitigate a disability.

Misrepresenting a pet as a service animal is a criminal offence in many states, and penalties vary. Beyond the legal risk, it makes life harder for handlers with genuinely trained dogs, which is why we will not sell you a certificate or an ID card for an untrained animal.

No. Under the ADA, staff may ask only two questions: whether the dog is a service animal required because of a disability, and what work or tasks it has been trained to perform. They cannot demand paperwork, ask about your diagnosis, or require the dog to demonstrate a task. Many handlers still want a letter for housing and for the conversation with a landlord.

$149 for a letter covering up to two dogs and $229 for up to three. It costs more than an ESA letter because the visit is longer — the professional documents both your disability and the specific tasks your dog performs. You are charged only after a licensed provider approves you.

Yes. The ADA does not restrict service animals by breed, and breed bans in a housing provider's pet policy generally do not apply to an assistance animal. A housing provider can only object based on your individual dog's actual conduct or history.

You can train the dog yourself, or use a professional trainer. The ADA does not require training by a program or any certification of the trainer. What matters is that the dog is individually trained to perform specific tasks that help with your disability.

Employment is covered by a different part of the ADA, and a service dog at work is handled as a reasonable accommodation request to your employer. The analysis is not the same as housing or public access, so talk to your HR department and, if it gets difficult, an employment lawyer.